Workshop Technician

My client are a successful and Innovative Engineering and Manufacturing company who operate on a global scale and have seen growth over recent years due to huge success.

They are now on the lookout for a Workshop Technician to support the business with an influx of business with opportunities for further growth.

Benefits for the Workshop Technician:

• 25 days holiday
• Healthcare
• Costco card
• Full benefits package
• Overtime available

The Role of Workshop Technician:

• To undertake complex and standard repairs, services and the calibration of Company equipment, some of which will be to component level whilst ensuring maximum operational effectiveness by meeting all timescales and quality standards through appropriate prioritisation of workload, effective equipment, adequate stock levels and use of Company systems.
• To provide accurate and timely repair quotations and log them using the ERP system.
• To liaise with and advise customer’s technical representatives on the status of repair whilst maintaining the highest levels of customer satisfaction.
• To facilitate the day-to-day work of the Trainee Workshop Technician by providing guidance, technical support and imparting knowledge to ensure that all outputs are in line with Company and customer quality processes, procedures and standards
• To provide support to the Workshop Supervisor in generating weekly management information covering levels of activities, i.e. status of repairs etc. and general operational issues
• To escalate to the Workshop Supervisor and the necessary internal departments, any issues impacting on delivery, local operational efficiency and/or customer satisfaction and provide technical advice on how the issues may be resolved
• To deputise for the Workshop Supervisor in their absence by coordinating the day-to-day allocation of work within the Workshop and Warehouse and provide technical guidance and supervision on complex repairs and services, to ensure that a high standard of work is achieved.
• To understand and ensure compliance with all Company and customer quality processes and procedures and proactively participate in generating quality improvement initiatives throughout the Workshop and Warehouse operations.

The Person for the Workshop Technician:

• Knowledge of fault-finding within Electronics
• Experience in dealing with hire equipment and processes (desirable)
• Hand soldering, crimping and assembly experience
• Mechanical Assembly experience
• Experience of re-working and calibration
• Able to Read and Understand Engineering Drawings
• Able to solder to IPC J-STD-001 standard (desirable)
• Good team player and able to relationship build.